Frequently Asked Questions
Q) HOW CAN I PLACE AN ORDER ?
A-1) By Mail: Send Your Written Order, Along With A Hard Copy Of Your Full Color Artwork In Any Size (Business Cards, Letterheads, Photographs, and/or Black And White Camera Ready Artwork Are Acceptable). Enclose Full Payment (Checks, Cashier's, Money Orders, Visa, Master Card, and American Express).
A-2) By Phone: Call Our Customer Service Department From 9:00 a.m. To 5:00 p.m., Pacific Daylight Time, Mon - Fri. To Place Your Order By Phone. Have The Watch Model Number, Quantity, Shipping and Billing Address, and Your Credit Card Number, When Ordering By Phone.
A-3) By Fax: Fax Your Written Order and Credit Card Number (Visa, Master Card & American Express) To 1-(213)-765 -0094. Please Indicate If This Is A New Or Repeat Order. For New Orders, Please Indicate How You Will Be Submitting Your Logo Or Artwork.
A-4) By Online Order: Shop Here Online ... Any Time, 24 Hours A Day.
Q) WHAT IS YOUR WARRANTY / RETURN POLICY ?
A) All American Logo Watch products have a limited one year warranty on the movement and the battery. The warranty does not apply to watches that have been abused or modified by the consumer. Warranties for major manufacturer brands are for the same period as per the individual manufacturer's warranty. For example, Citizen logo watches are covered by Citizen's 5 year warranty terms. All custom or branded logo merchandise is subject to final sale once you have approved the final design and color and cannot be returned for credit or refund.
Q) Can I Have You Print Any Logo On A Watch ?
A) Americanlogowatch.com gives notice that customers placing orders are responsible for the legal and approved usage of any graphic image reproduced on our products. We therefore accept no liability regarding the misuse, copyright or licensing infringement of same. All liabilities of this nature remain with the customer. Americanlogowatch.com retains the right to ask for a use authorization letter from the copyright or mark owner should we deem it necessary.
For Immediate Help, Call Customer Service:
Toll Free 1-800-862-6772
(9:00a.m.- 5:00p.m., Pacfic Time, Mon.-Fri.)
American Watch Co. is an independent manufacturer and is not necessarily affiliated with the manufacturers displayed on this website.